Autokentic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at autokentic.com and any related products or services.
1. Information We Collect
We collect information you provide directly to us, information collected automatically, and information from third parties.
Information you provide:
- Account registration data (name, email address, password)
- Billing and payment information (processed securely by our payment provider)
- Communications you send us, including support requests
- Content you upload or create using our tools
Information collected automatically:
- Log data (IP address, browser type, pages visited, time and date of visits)
- Device information (operating system, device identifiers)
- Usage data (features used, actions taken within the services)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to create and manage your account and provide the services; process payments and send billing-related communications; respond to your questions and provide customer support; send transactional and marketing emails where permitted; improve and develop our services through usage analysis; and comply with applicable legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Trusted third-party vendors who assist us in operating the services, contractually obligated to protect your data
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: For any other purpose with your explicit consent
4. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide you with the services. When you close your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal reasons.
5. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS), encrypted storage of sensitive data, and access controls. No method of transmission over the internet is 100% secure, and we encourage you to use a strong, unique password for your account.
6. Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or port your personal information; object to certain processing; or withdraw consent where processing is based on consent. To exercise any of these rights, contact us at hello@autokentic.com. We will respond within 30 days.
7. Cookies and Tracking Technologies
We use essential cookies (required for the services to function), analytics cookies (to understand how visitors use our site), and preference cookies (to remember your settings). You can control cookies through your browser settings, though disabling certain cookies may affect the functionality of our services.
8. Third-Party Services
Our services may integrate with or link to third-party services. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use in connection with Autokentic.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us at hello@autokentic.com.
10. International Data Transfers
If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice in the services at least 14 days before the changes take effect. Continued use of the services after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@autokentic.com or visit autokentic.com.